BubbleCap is the simplest carbonator at the earth. It is designed just for guiding the CO2 to the water bottle safely. The more simple the device, the more it will leave to the user. Using BubbleCap is not difficult, but you need to practice and understand some principals. There is a lot of practical advices at the “tips for economical use”, which you might find helpful.
We are doing our best to bring our customers the best quality product. The product is composed at three phase by hands, so there is at least 3 persons who can detect a manufacturing defect. Along with this, we do systematic quality check on the production line. Some of the sealing may leak a drop or two at the first times of use, while sealing is setting at its natural position. If you think you have a buggy BubbleCap, please check the troubleshooting guide. If you have a defective device, please contact our customer service.